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Frequently Asked Questions & Who Do I Call?

Before You E-Mail Me. You might want to look through this collection of frequently asked questions. These questions are in no particular order so you might have to either read through them or use the [find] function on your browser to locate keywords.

Be sure to look at the Who Do I Call for ..." for additional "straight scoop".



  • Where's the Email Addresses?
  • How do I email someone on the Directory?
  • Help! I lost my UserID and Password
  • How can I find an individual?
  • Where can I find photographs of Cutters?
  • I have scanned some photos, do you accept them?
  • Where can I find information on Space A Travel?
  • Where can I find information on Military Campgrounds?
  • What happened to the 2nd, 3rd, and 12th Districts?
  • How can I find someone that's not on your list?
  • What are the words to Semper Paratus? Do you have the sheet music?
  • Where can I find some information on TRICARE?
  • How do I get started on my own Homepage?
  • Do I have to receive Military.com's Newsletter?
  • What should I do when I'm transferred and don't have an active e-mail address?
  • I can't hear the music. Any ideas?
  • Where can I find CG Licensing information?
  • Where can I find info about The Soldiers’ and Sailors’ Civil Relief Act
  • Where can I get my Cold War Recognition Certificates
  • Where can I get a copy of my DD-214?
  • Where can I get Coast Guard "stuff"?
  • Where can I get Forms for VA Benefits?
  • Where can I get info on the Retired Dental Plan?
  • Where can I find NAVRULES?
  • Where can I find Coast Guard Models?
  • Government Life Insurance Programs
  • Help! I lost my UserID and Password
  • Where can I find the straight scoop on Disability Benefits?




  • Where's the Email Addresses?

    A. Email addresses are "hidden" from public view in order to reduce junk mail and to respect our member's privacy. You may click on the email icon next to a member's name to send a note through our mail forwarding system.
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    Where can I find the straight scoop on Disability Benefits?

    A. Click here, and search on DISABILITY - then get a cup of coffee - there's a lot of straight scoop here.
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    Help! I lost my Username and Password.

    A. E-mail me and tell me EXACTLY what your Directory Listing is (Last & First Name - Rate or Rank if necessary to properly identify your listing). I will email your UserID and Password to the email address on file.

    If it's the Discussion Board username and password that you've lost - that's part of Military.com - they suggest ...

    If you've forgotten or lost your password, go to www.military.com and click Forgot your password? in the Login box on the login page. That will take you to a simple form, where you need to enter your member name and the email address you used when you signed up. Your password will be emailed to you.

    If you have forgotten your user (member) name, please send us an email (use the Email Us form on the Help page, which you can get to without being logged in), and we will try to help you locate your user (member) information. We will need the email address you used when you joined Military.com.
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    I have scanned some photos, do you accept them?

    A. Yes. Please visit our Photo Album and use the Uploader Utility to send your photos to Fred's Place. You will also find some helpful hints for preparing and uploading photos.Do Not attach photos to email messages to me - my mailbox is full enough! Thanks.
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    Where can I find photographs of Cutters?

    A.The Naval Institute in Wash. DC sells BW 8x10 photos of almost any ship for about $20/copy. refer to: http://www.usni.org/ or e-mail webmaster@usni.org

    Of course there's always our Online Photo Album that has thousands of cutter photos.
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    Where can I find information on Space A Travel?

    A. Here's a good start: Travis AFB, or Space Available Flight: An Overview.
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    What happened to the Second, Third and Twelfth Coast Guard Districts?

    A. Basically the Eighth absorbed the Second, the First absorbed the Third and the Eleventh absorbed the Twelfth. Here is a picture showing the new District Boundries.


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    How can I find someone that's not on your list?

    A. Please refer to The Locator Page.
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    What are the words to Semper Paratus and do you have the sheet music?

    A. Source: "The Coast Guardsman's Manual", Eighth Edition (ISBN 1-55750-450-4). The publisher is the Naval Institute Press. It cost approximately $17, and can be ordered at any bookstore.

    The sheet music is available in Acrobat Reader format here: Page One, Page Two

    NEW New updated version may be found here. The following are the "World War II words".

    From Aztec Shore to Artic Zone,
    To Europe and Far East,
    The Flag is carried by our ships
    In times of war and peace;
    And never have we struck it yet,
    In spite of foemen's might,
    Who cheered our crews and cheered again
    For showing how to fight.

    Chorus
    So here's the Coast Guard marching song,
    We sing on land or sea.
    Through surf and storm and howling gale,
    High shall our purpose be,
    "Semper Paratus" is our guide,
    Our fame, our glory, too.
    To fight to save or fight and die!
    Aye! Coast Guard, we are for you.

    "Surveyor" and "Narcissus,"
    The "Eagle" and "Dispatch,"
    The "Hudson" and the "Tampa,"
    These names are hard to match;
    >From Barrow's shores to Paraguay,
    Great Lakes' or Ocean's wave,
    The Coast Guard fights through storms and winds
    To punish or to save.

    Aye! we've been "Always Ready"
    To do, to fight, or die!
    Write glory to the shield we wear
    In letters to the sky.
    To sink the foe or save the maimed
    Our mission and our pride.
    We'll carry on 'til Kingdom Come
    Ideals for which we've died.

    -Captain F. S. Van Boskerck, USCG (author)

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    Where can I find some information on TRICARE?

    A. A good starting point is TRICARE Homepage.
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    How do I get started on my own Homepage?

    A. First, you must find out if your Internet Service Provider (ISP) offers disk space on their server for you to use. Many do, a few do not. If you are in the 'have nots', you might want to check into either GeoCities or Tripod both of these services offer free space for homepages and pretty good 'getting started' tutorials for the novice to get a basic homepage online.

    Q. What is HTML?

    A. The HyperText Markup Language or HTML is the language or set of 'tags' that you use to publish a homepage. Here is a very good online tutorial for HTML.

    Q. What is a Web Editor? And which Web Editor do you use or recommend?

    A. A Web Editor is something like a word processor for HTML. I don't personally use any web editor. I started out using a text editor much like Notepad and have continued using it to this day. What is it they say about teaching old dogs... Anyway if you are interested in testing a few Web Editors, I suggest starting with this list of Web Editors.
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    Do I have to receive Military.com's Newsletter?

    A. No.
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    What should I do when I'm transferred and don't have an active e-mail address?

    A. First, I recommend you register with Military.com. One of their benefits is a free email service that allows you to have an e-mail address without having an Internet Service Provider (ISP). All you need is a computer and a modem.
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    I can't hear the music. Any ideas?

    A. It is extremely difficult to remotely troubleshoot your system. I do have three suggestions. First, insure you have a midi player installed on your computer. Second, check to insure you can play a midi file locally. Third, check to see that your browser is configured to automatically play midi sound files. back



    Where can I get a copy of my DD-214?

    A. Click here to get a copy of your DD-214,
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    Where can I get Coast Guard "stuff"?

    A. Coast Guard souvenirs and patches are available at:

    Coast Guard Exchange System

    And of course you can always visit Our Coast Guard Store at Military.com. back



    Where can I get Forms for VA Benefits?

    A. Check out Online VA Benefits Forms.
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    Where can I get info on the Retired Dental Plan?

    A. Check out The DeltaSelect USA TRICARE Retiree Dental Program.
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    Where can I find the NAVRULES?

    A. http://www.navrules.com.
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    Where can I find the Coast Guard Models?

    A. E-mail Kurt Lautenschlager. for LOTS of information!

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    How do I email someone on the Directory?

    A. Only members can email individuals on our Directory. First, you must sign-in and select "Search the Directory" from the Member's Control Panel. Once you find who you're looking for, click on the email icon next to their name.

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    Who Do I Call?



  • Uniform Information
  • Retired Pay Matters
  • TRICARE
  • DEERS
  • Active Duty Pay Matters
  • Report of Death
  • Old Ship's Logs
  • Service Records
  • Social Security Benefits
  • Veteran's Benefits
  • Veteran's Group Life Insurance (VGLI)
  • Travel Claims





  • Uniform Information. For information on Coast Guard Uniforms contact or call COMDT(G-WPM-1) at (202) 267-1192/0730.
    Uniform Distribution Center (UDC) 1-800-874-6841
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    Retired Pay Matters. For information on pay, direct deposit, LES'S, IRS Form 1099 R, SBP annuities, or to change the address for delivery of your LES and Retiree Newsletter.

    Call or Write:

    Coast Guard Human Resources
    Service & Information Center(RAS)
    Toll Free: 1 800 772 8724
    Commercial: 785 357 3415
    FAX: 785 295 2639

    Requests to Change, Start, or Stop Allotments, SITW and FITW must be in writing. Write to:

    Commanding Officer(RAS)
    Coast Guard Human Resources
    Service & Information Center
    444 SE Quincy St.
    Topeka KS 66683-3591

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    TRICARE. For information on Medical Benefits Contact:

    Coast Guard Health Benefits Advisor
    Toll Free: 1-800-942-2422

    Or visit The TRICARE Website.

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    DEERS. For information regarding your DEERS automated file, contact:

    Local ID Card issuing office or call:
    Toll Free: 1-800-538-9552
    In CA: 1-800-334-4162
    In AK or HI: 1-800-527-5602

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    Active Duty Pay Matters. For information on pay, leave, and earning statements, IRS Form W-2 while on Active Duty, contact:

    First, your Unit Admin Office or Personnel Reporting Unit (PERSRU), then,

    Coast Guard Human Resources
    Service & Information Center (SES)
    Commercial: 785-357-3550

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    Report of Death. To report the death of a Coast Guard, NOAA retiree/annuitant or Lighthousekeeper, call:

    Coast Guard Human Resources
    Service & Information Center (RAS)
    Toll Free: 1 800 772 8724
    Commercial: 785 357 3415
    FAX: 785 295 2639

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    Service Records. For copies of DD-214s, personnel records, medical & dental records, and service metals. Requests must include complete name, rank, SSN, dates of service & date of birth. Contact:

    National Personnel Records Center
    9700 Page Blvd
    St Louis, MO 63132-5200
    Commercial: 314-538-4141

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    Social Security Benefits. For information about Social Security Benefits, contact:

    Local Social Security Office, or call Toll Free: 1-800-772-12133.

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    Veteran's Benefits. For information about VA Benefits, contact your local VA office or call:

    General Info: 1-800-827-1000
    Insurance: 1-800-669-8477
    Headstones: 1-800-697-6947

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    Veteran's Group Life Insurance (VGLI). For information about VGLI coverage costs and renewal options, contact:

    OSGLI
    213 Washington St.
    Newark, NJ 07102
    Toll Free: 1-800-419-1473

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    Travel Claims. For information about travel claims, contact:

    Coast Guard Human Resources
    Service & Information Center(TVL)
    Toll Free: 1 888 872 4885
    Commercial: 785 295 2250
    FAX: 785 295 2940

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    Old Ship's Logs. For information write:

    National Archives Reference Branch
    7th and Pennsylvania Ave., N.W.
    Washington, DC 20408

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